Help & Information

We’re dedicated to helping you choose the perfect radiator for your home. Explore our guides,

calculators and other resources below, created to help you feel confident when buying your next radiator.

How to Buy a Radiator

There’s a lot of factors to consider when buying a radiator. Our guide to buying radiators online walks you through exactly what you need to do.

Delivery and Returns

We offer free of charge delivery on all of our product to mainland postcodes in England, Wales and Scotland.

Northern Ireland and all off shore islands will be chargeable (please contact us and we can supply a cost).

We also offer a chargeable specialist 2 man delivery service to a room of your choice.

Deliveries are made Monday to Friday excluding Bank Holidays. There is also a closure over the Christmas period.

All stocked items are delivered in 48-72 hours, made to order product will take longer (please see product details for delivery lead times)

BTU Calculator

With radiators, the BTU measurement refers to how much energy is required to heat a particular room. The higher the BTU number is, the greater the radiator’s heat output will be. How effective the radiator will be though depends on factors such as the size of the room and how well insulated it is. A radiator’s ability to transfer heat will depend on its material, size and surface area as well as the water temperature within the system.

Click the link below to learn more about BTU and heat output. You will also find a link to our BTU Calculator to work out your room's BTU requirement to understand how much heat your radiators need to emit in order to heat the room effectively.

MARC & EN442: The Facts About Buying a Radiator 

The most crucial element when considering the purchase of a new radiator is the amount of heat it outputs. The radiator has one fundamental job, to provide you with the necessary heat you require for the space you are heating.

For hydronic radiators, which go onto a water-based central heating system, there are a few simple factors that govern output; The temperature of the water when it leaves the boiler/heat source (known as the flow temperature) and the total surface area and amount of material contained within the product that will heat up, and therefore “radiate”.


We feel it is important to ensure important information is always accessible. That's why every product page contains brochure and fitting instructions downloadable pdfs.

We've also made our full brochure, which we can post out to you free of charge, readily available to download so it's always to hand. 

Click the link below to download a brochure pdf, alternatively follow the same link to request a physical copy of our Brochure, Colour and Special Finishes Chart.