Cookie Policy

Privacy Policy

The Radiator Company is a trading brand of IRSAP UK LIMITED part of the IRSAP Group, Italy’s leading manufacturer of design led radiators.

How we collect information about your visits to our website

With regard to each of your visits to our site we may automatically collect the following information when you visit our web pages. We will download something called a `cookie' to your computer. We may also collect information using web beacons (also known as clear gifs or web bugs). Our cookies and web beacons provide us with non-personal statistical information about what you do on the website including:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We may also collect information about what other websites you visit after ours. We use this data to improve the services on our site and to refine your experience of using our sites.

What will we do with your personal information?

We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you for marketing purposes unless you have indicated your agreement that we may do so.

We are committed to treating your personal data with due care and in accordance with the data protection principles.

What is a cookie?

Cookies are text files that identify your computer (through what is known as an IP address) to our server. Whilst in some cases it may be possible, we do not use the IP address as a means of identifying you. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can do this through your internet browser. With most browsers, this facility can be reached via the `tools' (e.g. Internet Explorer), or `edit', or 'task' (e.g. Netscape) menu. If you have any problems finding this area, the `help' function within your browser will be able to provide assistance. You can also find more detailed information about cookies and how to manage them on www.allaboutcookies.org.

If you refuse a cookie it may prevent the proper operation of the site or even prevent your access to certain areas.

What is a web beacon?

Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information that includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of our site or particular campaigns.

You can find more information on web beacons, their use and your rights, if you visit www.allaboutcookies.org.

If you have any questions regarding this privacy policy or any other aspect of our data handling procedures, please contact us.

Links to other websites

Our website may contain links to other sites outside the group. The Radiator Company cannot be responsible for the privacy and security of these sites. This privacy policy applies only to this website.

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What is BTU? The BTU rate of a radiator is how much heat the radiator will emit, and is there to help you decide if a radiator is the correct size for your room or not. It’s important to know how much heat your room needs in order for your system to work efficiently.
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