Please note that many of our factories close for 2 - 4 weeks during the holiday period of July/August and December. This may extend the delivery period quoted for non stock, made to order, items ordered during July/August and December/January. We will confirm the expected delivery date on our order acknowledgement at the time of order. Unfortunately delivery to Scotland / Offshore Islands may take longer due to the distance involved. Deliveries will be made to the nearest hard standing area. A nominal £5 charge for postage and packing will be applied to any orders under £50 in value.
Deliveries to non-mainland UK addresses, Direct delivery (to site or domestic addresses), or delivery requests outside our standard delivery times (e.g. Next Day) will have delivery charges added, such charges must be agreed prior to shipment.
All radiators and towel rails featured on this website are suitable for indirect/closed systems that comply with 'BS5449, section 1 forced circulation hot water systems'.
Systems running with low pressures (under 1 Bar) or microbore pipework may experience flow and heating issues if not accounted for in the system design which could result in radiators not heating fully or noisy pipework.
Direct heating systems use your hot water supply to heat a radiator; usually this will occur in a bathroom. if you have any radiator or towel rails linked to a direct system they should be made from either stainless steel or brass to avoid rusting and contaminating the hot water supply.
Powder coat finishes and painted cast iron
It should be noted that due to the production process colours can vary by +/- 5-10% from samples provided and between radiators ordered in the same colour at different times. All painted cast iron radiators will be checked and tested prior to despatch. Care must be taken when handling and joining painted cast iron radiators on site to avoid damaging the finish. Cast iron radiators will be supplied with a small bottle of touch up paint in case of damage to the finish during installation, however it should be noted that this may vary slightly from the standard powder coat finish. As a result of the casting process, cast iron radiators have a rough surface finish with small imperfections which will show after the painting process.