Source of helpful information about our products

Made to Order

We pride ourselves in having the widest range of sizes, options, colours and accessories so that you have literally thousands of options to choose from. This means that you can have almost any radiator made to order so that it perfectly suits the space you have available, your interior design and it will also match your heat requirements.

Colour Options

Many of our designs are available in a large selection of RAL colours (188 internationally recognised paint colours) and Special Finishes. If you would like a copy of our RAL or Special Finish chart please contact us on 01342 302250. Please note that due to the printing process and manufacturing tolerances the colour (including white) of a finished radiator may vary slightly from the colours represented on the website and from one colour group to another as well as from our Special Finish & RAL charts. It should also be noted that if the same type of Radiators are ordered and produced they may also differ in finished colour from any previously ordered.

Stock

To provide the best possible service we hold the most popular sizes of white and chrome models in stock. So if you need quick delivery look in Radiator Options section of your chosen range for models listed as yes under the Stock delivery column; these products can usually be delivered within 3-5 working days.

Do different designs affect output?

By altering the size, shape or number of tubes or columns in a radiator you can adjust the output achieved. For example the multiple column of our Ancona range provide huge flexibility in achieving the right output in a limited space.

Single double or triple radiators?

Using models with additional rows of tubes or multiple columns maximises heat output within the same wall space. Our Volcano design comes in single or double versions, as an example of comparative heat outputs:

Volcano single 1471mm x 400mm = 3440 BTUs

Volcano double 1471mm x 400mm =5734 BTUs

Horizontal or Vertical?

Many or our designs are available in horizontal or vertical options which means you can maximise the use of ceiling heights and long low spaces, without losing output.

Electric / Dual Application

The majority of our towel rails can be converted to work as dual application models. An element and T piece is needed to adapt the towel rail; your installer will need to be aware if you wish to do this in order to adjust pipe centres accordingly. See pages 104 - 105 for our range of elements. If a towel rail is suitable for dual application it will be noted in the Product Information box.

Pipe Centres

We endeavour to ensure all pipe centres are correct, however manufacturing tolerances must be considered; therefore we strongly recommend that pipe work is not altered or adjusted until your new radiator or towel rail is delivered. The Radiator Company will not accept any responsibility for claims resulting from incorrect pipe centres.

Delivery

Please note that many of our factories close for 2 -4 weeks during the holiday periods of July/August and December. This may extend the delivery period quoted for non stock, made to order, items ordered during July/August and December/January. We will confirm the expected delivery date on our order acknowledgment at the time of order. Deliveries will be made to the nearest hard standing area.

Systems

All Radiators and Towel Rails featured in this brochure are suitable for indirect/closed systems that comply with BS5449, section 1 forced circulation hot water systems. Selected lines are suitable for a direct system. Direct heating systems use your hot water supply to heat a radiator; usually this will occur in a bathroom. If you have any radiators or towel rails linked to a direct system they should be made from either stainless steel or brass to avoid rusting and contaminating the hot water supply.

Terms & Conditions

For a copy of The Radiator Company full Terms & Conditions please click here